Shipping + Returns

Shipping

Free Shipping for all paper works, Canvas and commission pieces will have custom delivery charges which will be determined after placing an order.

* Please note due to covid some deliveries may be delayed *

When purchasing from the online store please allow 1-2 business days for dispatch. For Australia wide deliveries please allow 7-14 days after dispatch dependent on metro or rural locations. For international shipping please allow 7-14 days after dispatch for delivery, dependent on country and region. If you require express shipping please don’t hesitate to get in contact: studio@nicolettenadimi.com

All paper works are shipped with Australia post, you will receive an online tracking number 2-3 days following the placement of your order. During transit all pieces are insured to the value of the artwork for peace of mind and will require a signature for accurate delivery.

Please be aware International shipments may require additional duties and taxes upon arrival which are the responsibility of the customer. Please check with your local customs office for further information.

All addresses must be a street address not a PO box, if the given address is incorrect or undeliverable the purchase will be resent to another nominated address at the cost of the customer.

All prices shown are in Australian Dollars (AUD), and will be charged in Australian dollars at the current exchange rate.

Returns

All sales are final, Nicolette Nadimi does not offer refunds, for a change in-mind. However if you are unsatisfied with your artwork please reach out and we hope to resolve your concerns. Refunds will be given strictly at the discretion of Nicolette Nadimi. If a refund is approved the artwork must be shipped back to the studio at the cost of the customer. Please allow 5 working days for the refund to be processed upon assessment of the returned artwork.